FAQ

 

GENERAL:

Q: Are you Government Funded?

A: No. We are a Full Profit Social Business with strong social responsibility values.

 

AFRI BAGS:

Q: Can I wash my Afri Bag?

A: Because your Afri Bag has a leather component it would be best to dry clean your bag. However, you are able to hand-wash the fabric and let it dry naturally.

For the Leather: Most dirt and stains can be wiped away with warm lightly soaped water. Use a good leather wax or dubbin to buff up and polish the leather.

 

Q: What Leather is used on my Afri Bag?

A: The leather is of bovine origin. The brown leather is buffed and the black unbuffed.

 

RUGS:

Q: Can you make me a rug with my own design?

A: We have done “special orders” in the past. We weave on looms which limits intricate design work which are normally woven on Tapestry or Frame looms.

 

Q: If you make a special carpet for me – what is your price?

A We charge R1330.00 per sq.m (To work out the price take the length and multiply it by the width – this will give you the sq.m which you then x by R1330.00).

 

Q: How long does it take to weave a rug?

A: Hand-weaving is time consuming and labour intensive. Our weavers work 7 hours a day. For a width of 1.20m or 1.50m – the weaver manages about 30 cm per day.

 

Q: How do I clean my Rug?

A: Its always better to hand wash rugs. However, small rugs can be put in the washing machine on a wool cycle – but these can come out creased.

Best method is to lay rug outside on the lawn or patio and with a hose pipe, wet the rug thoroughly. Using a bar of pure soap lather the rug. Do not use a bristle brush but rather invert a saucer, form a suction that will remove the grit and dirt. Rinse thoroughly using the hose pipe – remember to clean the fringes too.

To dry your rug, leave it on the ground until the excess water has run off before lifting it onto the garden furniture or over the top of the windy drier. The rug should be dry within a day or day and a half.

 

Remember too much direct sun can fade the colours.

 

WHOLESALE PURCHASES:

For all quantity and wholesale orders, please contact us for a formal quotation.
Discounts available on all quantity orders.

 

DELIVERY INFORMATION:

We deliver worldwide

All purchases at present are sent by Global Express Shipping using the services of Post Net South Africa. Please note that the delivery time of the items purchased on the website www.weavershut.com could take up to 10-14 days after you place the order for Southern African countries and up to 20-25 days for International shipping. Normally we process the orders the day after you place an order.

Online track and trace at www.aramex.com

 

SHIPPING DETAILS:

Domestic Parcels

*Free delivery for purchases more than R1500.00 within South Africa

Speed Mail

Price: R208+

Weight: under 5kg

 

Ordinary Parcel

Price: R44.60 for the first kg.
       R6 for each extra kg

Weight: over 1kg

 

 

International Postage - Parcels / Boxes

Asia Pacific & Canada

(Zone F)
Includes Australia, Canada, China, Japan & New Zealand.

Airmail: R145 base rate
- plus-
R23 for every 100g

Surface mail: R141 base rate
- plus-
R4 for every 100g

 

Americas & the Caribbean

(Zone E)
Includes the USA.

Airmail: R151 base rate
- plus-
R26 for every 100g

Surface mail: R151 base rate
- plus-
R6 for every 100g

 

Europe, Russian Federation & former USSR states

(Zone D)
Includes Austria, Germany, UK, France, Italy, Holland & Switzerland.

Airmail: R203 base rate
- plus-
R70 for every 100g

Surface mail: R192 base rate
- plus-
R4 for every 100g

 

Northern Africa & the Middle East

(Zone C)
Includes Israel, Nigeria and Ghana.

Airmail: R197 base rate
- plus-
R18 for every 100g

Surface mail: R183 base rate
- plus-
R5 for every 100g

 

Angola, Lesotho, Madagascar, Mozambique, Réunion, Rwanda, Uganda, Zambia & Zimbabwe

(Zone B)

Airmail: R197 base rate
- plus-
R5 for every 100g

Surface mail: R197 base rate
- plus-
R3 for every 100g

 

Botswana, Comoros, Kenya, Namibia, Seychelles, Swaziland, Ascension & St Helena

(Zone A)

Airmail: R133 base rate
- plus-
R4 for every 100g

Surface mail: R127 base rate
- plus-
R2 for every 100g

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